×

Legal Info

When you visit any website, it may store or retrieve information on your browser, mostly in the form of 'cookies'. This information, which might be about you, your preferences, or your internet device (computer, tablet or mobile), is mostly used to make the site work as you expect it to. You can find out more about how we use cookies on this site, and prevent the setting of non-essential cookies, by clicking on the different category headings below. However, if you do this then it may impact your experience of the site and the services we are able to offer.

Product that you do not like may be replaced (returned) only if no more than 14 days have passed since the sale of the item.

If the delivered product does not meet the quality requirements or the Buyer (consumer) does not like the shape, size, colour, model or completeness of the purchased product (except for the goods specified in legal acts, which the Buyer has no right to change (return), model or completeness), the Buyer must contact the seller.

Goods must be returned in the original packaging of the item, together with the shipping documents. Return must be accompanied by an original VAT invoice.

The Buyer is responsible for the appropriate assembly and packaging of the product that is being returned. If the product is not assembled and (or) packaged correctly, the Vendor does not accept the product that is being returned.

The return of the goods is not accepted if they were used and (or) were damaged and (or) have had their product appeal damaged (the changes of the product or the packaging which were necessary to inspect the product are not considered essential changes to the appeal of the product).

All money paid for the Product is refunded, excluding shipping costs.

Return or exchange of goods is regulated by:

Government Resolution
Dėl Lietuvos Respublikos Vyriausybės 2001 m. birželio 11 d. nutarimo Nr. 697 „Dėl Mažmeninės prekybos taisyklių patvirtinimo" pakeitimo
(2014-07-22 Nr. 738, TAR, 2014-07-28, dok. Nr. 10565, galioja nuo 2014-07-29)

Order of the Minister of Economy
Dėl Lietuvos Respublikos ūkio ministro 2001 m. birželio 29 d. įsakymo Nr. 217 „Dėl Daiktų grąžinimo ir keitimo taisyklių patvirtinimo" pripažinimo netekusiu galios
(2014-07-30 Nr. 4-514 TAR, 2014-07-30, dok. Nr. 10657, galioja nuo 2014-07-31)

Legislation

Lietuvos Respublikos civilinio kodekso pakeitimo ir papildymo įstatymas
(2013-12-19 Nr. XII-700, TAR, 2014-01-07, dok. Nr. 69, galioja nuo 2014-06-13)

Lietuvos Respublikos vartotojų teisių apsaugos įstatymo 2, 4, 5, 14, 15, 37, 40 straipsnių bei priedo pakeitimo ir papildymo ir 16 straipsnio pripažinimo netekusiu galios įstatymas
(2013-12-19 Nr. XII-701, TAR, 2014-01-03, dok. Nr. 15, galioja nuo 2014-06-13)

New Account Register

Already have an account?
Log in instead Or Reset password